CS Sales Engineer Emploi Plein temps

• Lieu de travailAlger, Algérie
• Date d'expiration18 Avril
• Niveau de posteConfirmé / Expérimenté
• Secteur d'activitéIndustries
• Niveau d'étude (diplome)Licence (LMD), Bac + 3
• Nombre de postes01
• Type de contratCDI| CDD

Purpose of the role :

• Strengthens the companys business in the region and ensures the development of our customer base, implementation of business strategy and ensuring that the business targets are achieved.

Reporting to :

• Country Manager

Works with :

• Sales and CS Teams and Customers

Location :

• Algeria

Key Outputs :

• Develop and maintain sales materials and current product knowledge. Establish, manage, and maintain current client and potential client relationships.
• Prepare action plans and schedules to increase business activities in the assigned territory.
• Identify sales prospects and contact these and other accounts as assigned.
• Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
• Identify, handle, and resolve customer complaints/concerns.
• Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
• Follow up on new leads and referrals resulting from field activity. Ensure that client data in CRM is up to date.
• Prepare presentations and proposals.
• Prepare quotation and generates sales leads for equipment/plant business.
• Implement the sales targets of the company in his market territory. Other duties as assigned.

Key Performance Indicators :

• In line with budget for Orders Released, Turnover, DB1 for Customer Service Business.
• Develop new business segments, applications and markets.
• Personal targets to include development of new client relationships

Academic Qualifications :

• Bachelors degree in Engineering.
• Minimum 5 years of working experience in the similar industry.
• Fluent communication skill in English, French and Arabic language.

Skills and Knowledge :

• With PSSR (Parts, Sales and Service Representative) experience is an advantage.
• Deep knowledge of Grains and Food processing.
• Excellent knowledge of sales and customer relationship management. Has the ability to develop technical/technological solutions with and for the customers.
• Has a command of presentation and negotiation techniques.
• Problem-solving and decision-making skills.
• Good written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
• Proven ability to work in a matrix organization.
• Willingness to travel.

Function Profile: CS Sales Engineer

Behavioral Competencies :

• Entrepreneurial mindset and innovative thinking.
• Excellent written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
• Sound judgment and decision-making skills.
• Ability to understand the customers business, pain points and needs, thereby translating into solutions through value added service offerings at a strategic level.
• Innovative thinking.