BSCS Business configuration Expert Emploi Plein temps

16 nov. 2022 à 20h00 Ingénierie Alger Centre 179 vues

Responsibilities

Ensure the configuration & assistance for Business offers: Feasibility study, Design and propose technical solutions, Configurations of RatePlans, Services, Free Unit, Promotions, Tax packages, roaming tariff configuration, Business partners, IOTs
Support to enhance the Dunning process
Support to enhance & Optimize customers Bar/Unbar process
Support to enhance & optimize Billing activities (Pre-billing, BCH/BGH & invoice generation) & Business requests (reporting,CC facturation,CX, CMS)
Rating & CMS activities support (trouble shooting for rejections, investigations & enhancement )
Support on BSCS Resources administration (MSISDN&IMSI life cycle, Scripts development & tuning)
Support Business & RAFM for recurrent & exceptional requests (Reporting, CC facturation, CX, CMS.) & Customer service request handling
Support for ERP/CBiO interfaces development and maintenance, CS and BSCS Reconciliations
Reviewing, improving and automating tasks.

Qualifications:

10 years overall experience including a total of 5 years minimum on BSCS Configurations

Engineer in Computer Science

Technical Skills:

Mastery of Customer Billing, Dunning & Payment logic & processes

Mastery of the BSCS IX system

Very good knowledge of IX-collection & Streamserve systems

Good knowledge of BSCS Integrations with other CBIO & 3PP systems

Shell Scripting & DB

Ability for Analysis & Implementation of Marketing & Business Offers

Knowledge of Project management practices

Knowledge/Mastery of Ooredoo Algeria offers

Accept internal company policies

Ensure End users satisfaction

Ensure the company & customer data confidentiality

Meet expected deadlines

Adapt to changes

Ensure good collaboration with teams

Respect health and safety standards

GeoExplo

bscs business configuration expert