Turkish Customer Support Emploi Plein temps

• Lieu de travail Alger, Algérie
• Date d'expiration 27 Mai
• Niveau de poste Confirmé / Expérimenté
• Secteur d'activité Services
• Niveau d'étude (diplome)Master 2, Ingéniorat, Bac + 5
• Nombre de postes 01
• Type de contrat CDI

ONLY CVS IN ENGLISH ARE ACCEPTED :

We are looking for a TURKISH CUSTOMER SUPPORT , based in Algiers, to join our client's international team.

What you will do :

• Support Customers by phone, email, and real-time messaging;
• Customer consultation emails in the fields of commerce and financial services;
• Electronic verification of commercial project applications and activation of services;
• Verification and registration of new customers in the system.
• Some translation work from Turkish to other Languages

What we expect:

• Intrinsic motivation
• Very good computer skills and fast typing (touch typing ~ 230 characters per minute would be an advantage, and determination to learn it would be a necessity);
• Excellent knowledge of Turkish, Arabic, French and English ( other Languages will be a plus);
• Experience in customer service (an advantage).

Working hours:

• Work on a flexible work schedule (5 days a week, 1 weekend a month, 8 working hours a day);
• Shifts between 7 am to 8 pm and 1 weekend a month from 3:30pm to 12:00am.

What we offer:

• Individual monthly bonuses depending on work results;
• Conditions for continued growth and professional development
• An experienced and supportive international team.
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OGSolution est un centre d'appel francophone, implantée à Alger .
Avec presque 10 ans d'experience, nous avons reussi à être parmis
les leaders du secteur en Algerie, on dédie cette force a
lexpérience dexperts métiers, ayant une réelle connaissance
des enjeux de la relation client, télévente, prise de rendez-vous
ainsi que de la gestion administrative et des métiers de la
communication et du web. Nous nous engageons à vous accompagner tout
au long du cycle de vie de votre projet.