Assistant Restaurant General Managerمساعد مدير عام مطعم Emploi Plein temps

• Lieu de travailAlger, Algérie
• Date d'expiration05 Août
• Niveau de posteResponsable d'équipe
• Secteur d'activitéDistribution, Commerce
• Niveau d'étude (diplome)Licence (LMD), Bac + 3
• Type de contratCDI

Role Purpose

The Assistant Restaurant General Manager is responsible for managing operations of the restaurant during scheduled shifts including daily decision-making, staff performance, customer interaction and satisfaction. He/she is responsible of developing and implementing plans for continuous service improvements, optimizing profits and increasing sales.

Key Responsibilities

• Coordinates tasks and ensures consistent planning, production, preparation, and timely delivery of food. Provides direction and maintains proper restaurant staffing, evaluates service standards using feedback tools.
  
• Resolve customer service issues to ensure constant customer satisfaction.
• Ensures proper cash handling procedures, balances cash, performs checkouts of servers, riders and cashiers, and obtains credit card vouchers from employees.
• Creates and executes plans for sales, profit, and employee development, and prepares daily reports including labor control, food control, and sales.
• Ensures ongoing sales skill and product knowledge development, trains new and experienced employees, and continually develops them in technical cooking skills, food preparation, food safety, and sanitation knowledge.
• Promptly informs supervisor of pressing issues and takes corrective action or suggests alternative courses of action.
• Guarantee a safe working and dining environment to reduce the risk of injury and accidents, and complete accident reports if any customer or employee were to be injured.
• Identify and address employee needs through coaching or appropriate mentoring partnerships.
• Maintains a cooperative and harmonious working environment to foster positive employee morale, productivity, and improvement
• Communicate clearly with employees concerning expectations in performance, productivity, accountability and suggest ways to improve operations, processes, efficiency, and service to both internal and external customers

Qualifications

• Bachelors Degree in a related field
• 3 or more years of experience in a related position and training.
• Fluency in English, French is a must
• Proficiency in MS Office