Client Support Specialist أخصائي دعم العملاء Emploi Plein temps

• Lieu de travailAlger, Algérie
• Date d'expiration27 Janvier 2023
• Niveau de posteConfirmé / Expérimenté
• Secteur d'activitéServices
• Niveau d'étude (diplome)Master 2, Ingéniorat, Bac + 5
• Nombre de postes03
• Type de contratCDI

ONLY CVS IN ENGLISH ARE ACCEPTED

We are looking for a JUNIOR CLIENT SUPPORT SPECIALIST, based in Algiers, to join our client's international team.

What you will do :

• Support Clients by phone, email, and real-time messaging;
• Customer consultation emails in the fields of commerce and financial services;
• Electronic verification of commercial project applications and activation of services;
• Verification and registration of new customers in the system.

What we expect:

• Intrinsic motivation
• Very good computer skills and fast typing (touch typing ~ 230 characters per minute would be an advantage, and determination to learn it would be a necessity);
• Excellent knowledge of Arabic, French and English ( other Languages will be a plus);
• Experience in customer service (an advantage).

Working hours:

• Work on a flexible work schedule (5 days a week, 1 weekend a month, 8 working hours a day);
• Shifts between 7 am to 8 pm or Shift from 3:30 pm to 12:00 am

What we offer:

• Individual monthly bonuses depending on work results;
• Conditions for continued growth and professional development
• An experienced and supportive international team.

0560646039